Velour Vintage Velvet Wine Red Empire Spaghetti Strap Draped V Neck Women Pleuche Sleeveless Ankle Length Maxi Dress

1.Q:When will our store send the order after payment?

   A:Usually your payment will be confirmed by Aliexpress within 24 hours.If your order was paid by Boleto, it usually takes 5 working days for Aliexpress to confirm it. Once the payment is confirmed, your order will be shipped within 3-7 working days. 

2.Q:Why the tracking number doesn\'t work?

   A:Once your order is sent out to the shipping company, it needs some time for the carriers to pick it up and sometime the website won\'t update the information in time. So it it common that the tracking number doesn\'t work for 1-2 weeks. However, if it still can\'t be tracked in two weeks, the package may be lost when shipping. Please contact us immediately and we will help you to check the status as soon as possible.

3.Q:What kind of shipping method we have and how many days will the package be delivered?

  A:For The US, Russian Federation and     Ukraine, we send the orders by ePacket. It usually takes 18-35 days for shipping. If the package is not delivered within 35 days after sent out, we will give you some compensation for your waiting.

     For other countries, we send the orders by China Post Registered Air Mail. It usually takes 35-60 days for shipping. If the package is not delivered within 60 days after sent out, we will give you some compensation for your waiting.

4.Q:What if customer is not satisfied with the products?

   A:Letsin is focus on producing the worthy products to our customers. It is hard to make everyone happy but we will try. If you are not satisfied with our items, please contact us immediately after you receive the package. For the quality and size issue, please send us some photos for confirmation. Then we will help you solve the problem.

5.Q:Can we give a special discount?

   A:Our price is based on reasonable benefit. In some ways,price is equal to the quality.Usually we have coupons and if you are our royal customer, we will give you an extra discount.

If there is no quality-related issue but you are still not satisfied with your purchase, you may be eligible to return the items for refund within 7 working days of receiving your order.

You would be responsible for all shipping fees incurred.

All merchandise must be unworn and in the same condition they were received. We will refund you the item price after we have received your package and inspected it.

If there is some quality issue of the order you received, please contact us first and send us some photos of the problem.Then we will deal with your case as soon as possible.

Thanks for your understanding and cooperation.