Refund Policy
Refund Policy
Shopthings.com provides Money Back Guarantee With Condition:
- Maximal 3 days after receiving the products.
- Must be in condition you received them and in original box / packaging.
- Customer must pay return shipping.
- Product price will be refunded, shipping fee is non refundable
- Refund will be done through PAYPAL
In a condition where you were received a broken item during shipment.
- Maximal 3 days after receiving the products
- Must be in condition you received them and in original box / packaging.
- Customer must pay return shipping.
- For Indonesia area, customer must return the damaged product. Customer may reject the product if suspecting the product was broken by shaking the packaging box, so the courier will provide free return shipping. Customer may choose to have a product refund, or a product replacement. If Customer chose to have replacement, We will the send the replacement for 1 time. In a condition of the products is damaged for the second time,no more product replacement and no refund will be provided. If customer chose refund, only product price is refunded, shipping fee is non refundable.
- For other countries, customer must return the broken product. And we will provide full refund. No replacement was offered. Product price will be refunded, shipping fee is non refundable