Veri Gude Women's Long Woolen Coat Hooded Winter Coat Horn Button Straight Style

PURCHASE NOTES

Color Mismatch:

Differences in color may be caused by some reasons such as color reflection in different monitor, light, background, etc. We guarantee the style is the same as shown in the pictures. Thank you!

Feedback - Discount:

1) As your feedback is really important to us, please take a few minute to leave the positive feedback if you are satisfied with our products and service. Thanks!

2) Please don’t hesitate to contact us before you leave negative or neutral feedback. We will try our best to resolve your problem and meet your need.

3) All customers who leave five stars on both feedback and the detailed rating of the transaction will have a at least $1 discount for their next orders, discount will be bigger based on total order amount.

4) We send coupons(at least $2 per order) every month to buyers who add our items to their "Wish List". If you like our items, just add them to "Wish List" and add our store to "My Favorite Stores".

Shipping:

1) We ship all of our items world-wide by China post air mail , EMS,or E-Packet, DHL, Fedex.

2) Shipping by China Post Registered Air Mail(weight is under 2kg )is for free, usually it takes 10-30 days to arrive. Shipping by Commercial Express will be charged the shipping fee. It takes 5-15days to arrive. It may take longer due to delay in custom clearance or holidays or weather problem.

3) Your item will be sent out after the website verified the payment in 24 hours. The handing date is 1-5 working days. We will send the items out within 7 days once your payment is completed.

4) Please kindly note the shipping cost does NOT include any imiport taxes. We are not responsible for all additional custom fees, duties and taxes for import to your company. These additional fees may be collected at time of delivery if possible.

5) We will sent you a tracking number when we post your item, Please check it and keep in touch with your local office.

Payment:

All the payment is protected by Escrow, and your full payment should be received within 3 days. Payment is only released after you confirm the delivery.

Returns:

We offer full refund or resend goods if we sent you by mistake or you didn’t receive your goods or damaged during the transit.

We will also refund you if you return the items within 15 days of your receipt of the items for any reason. The buyer should be charge for the shipping fees of returning the item. 

However,items must be returned in its original and unused condition & must also be in its original box and packing.

If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer full refund. The buyer should try to file a claim against logistic company for recovery.

Contact us:

If you have any question, please feel free to contact us or leaving messages. We are always stand by to reply you.

We sincerely hope you can find what you like here. Your satisfaction is important to us and we value your business. Thank you for your support!Have a nice day!